About Us

Pick n Pay is a prominent retail franchise business based in South Africa. The business, which revolves around offering a diverse range of products including groceries, clothing, and general merchandise, has established itself as a household name in South Africa and several other African countries. The history of Pick n Pay dates back to 1967 when it was founded by Raymond Ackerman. Ackerman purchased four small stores in Cape Town and expanded them into a nationwide franchise. Since venturing into franchising in the 1990s, Pick n Pay has been a trailblazer, revolutionising the franchise landscape. Since its inception, the company has been committed to consumer overeignty and a decentralised management approach, principles that have guided its growth and expansion. Over the years, Pick n Pay has not only expanded its physical store footprint but also ventured into online retail, catering to the evolving needs of its customer base. The franchise's commitment to social responsibility and sustainability has been a cornerstone of its operations, further solidifying its reputation as a trusted and responsible retailer in the region.

The franchisor behind the Pick n Pay brand is Pick n Pay Stores Limited, a prominent retail company based in South Africa. This company is responsible for the

establishment and growth of the Pick n Pay franchise and its various formats, including QualiSave, Liquor, Clothing, and Express stores.


At the helm of the company is a team of experienced professionals who are well-versed in retail operations, management, and strategy. This team oversees the franchise's expansion, ensuring that each store upholds the brand's values and standards. The leadership is known for its strategic vision in adapting to market changes, and customer needs, and embracing technological advancements for retail innovation.


The franchisor provides extensive support to franchisees, including training, marketing, product sourcing, and operational guidance. This support is crucial in

maintaining the consistency and quality of the Pick n Pay brand across all its franchises.


The success of Pick n Pay as a franchisor is rooted in its deep understanding of the retail market in South Africa and other African countries where it operates. The company's commitment to community involvement, ethical business practices, and customer satisfaction continues to drive its growth and popularity.

Franchise Identity

Pick n Pay Franchisees are a group of committed entrepreneurs who have chosen to establish themselves as beacons of integrity and transparency, that promotes our beloved brand in its communities in a profitable and sustainable manner in partnership with Pick n Pay. 

We lead OUR Pick n Pay Franchise family to serve OUR Communities with a personal approach to great customer service, unique product offerings and the freshest in-store goods.

Our Mission

Our Enduring Values

Pick n Pay is a much-loved brand, valued within society, built on a genuine desire to make life better for our customers and to make a positive contribution to the communities in which we live and work. Our strong and unique family values have guided the business for more than 50 years, providing a solid foundation for growth, innovation, service excellence and generosity.

Our Vision

To be the FIRST in mind of our customers - maintaining our role as South Africa's most trusted retailer, by providing great products and fantastic prices whilst serving our communities. 

Inspired by YOU to WIN!


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